Privacy Policy Updated: April 20th, 2018.

SpasHungary.com and Blue Danube Holidays are travel brand owned and operated by Milky Way Travel Partners, LLC ("MWTP"). This privacy policy & website terms of use, applies to all websites (collectively the 'services") owned & operated by MWTP. This Privacy Policy explains how information about you is collected, used and disclosed by Blue Danube Holidays (MWTP). Hereafter referred to as "us," "our," "we". This Privacy Policy applies to information we collect when you use our websites, mobile applications and other online products and services (collectively, the "Services") or when you otherwise interact with us. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, participate in a contest or promotion, make a purchase, register for a tour, communicate with us via third-party social media sites, post on our blog, privately communicate messages between account holders, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, fax number, credit card information, passport number, certain medical information and any other information you choose to provide.

Information We Collect Automatically When You Use the Services

When you access or use our Services, we automatically collect information about you, including:
Log Information: We collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.

Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.

Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see "Your Choices" below.

Information We Collect - Other Sources

We may also obtain information from other sources and combine that with information we collect through our Services. For example, we may collect information about you from third-parties, including but not limited to social media websites and publicly available sources.

Use of Information

We may use information about you for various purposes, including to:

  • Provide, maintain and improve our Services;
  • Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices;
  • Send you technical notices, updates, security alerts, support and administrative messages;
  • Respond to your comments, questions, requests and provide customer service;
  • Communicate with you about products, services, offers, promotions offered by MWTP and other matters, including but not limited to provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our Services;
  • Detect, investigate and prevent spam, fraudulent transactions, other illegal activities and protect the rights and property of MWTP and others;
  • Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
  • Facilitate contests, sweepstakes, promotions and process and deliver entries and rewards including, but not limited to, name, email, postal address, phone number and URL of contest submission;
  • Link or combine with information we get from others to help understand your needs and provide you with better service; and
  • Carry out any other purpose described to you at the time the information was collected.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
  • With your consent or at your direction;
  • We will never sell or rent your personal information.

Social Sharing Features

The Services may offer social sharing features and other integrated tools (such as the Facebook "Like" button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Transfer of Information to the U.S. and Other Countries

MWTP is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S. and other countries, where you may not have the same rights and protections as you do under local law.

Your Choices

Account Information
You may update, correct or delete information about you at any time by emailing us at info@bluedanubeholidays.com. If you wish to deactivate/close your account, please email us at info@bluedanubeholidays.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you. Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services. Promotional Communications
You may opt out of receiving promotional communications from MWTP by following the instructions in those communications or by emailing us at info@bluedanubeholidays.com. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations. Mobile Push Notifications/Alerts
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device. Your California Privacy Rights
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at info@bluedanubeholidays.com.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@bluedanubeholidays.com or by calling 1-404 736 7283.

Booking Terms & Conditions – updated 04/20/2018

Deposits paid by tour participant indicate acceptance of the following Terms & Conditions with Milky Way Travel Partners, LLC DBA Blue Danube Holidays (Blue Danube).

Availability

Most hotels, arrangements and packages in our programs are available on an instant confirmation basis. However, certain hotels, cultural performances and some programs may be available on request only. Your booking is confirmed, and your credit card will be charged only once you receive an email booking confirmation from Blue Danube.  

Deposit and Payments

For regular tours and FIT (Independent) bookings and packages, Blue Danube require a nonrefundable deposit of US$ 200 or Euro 200 per person at the time of reservation. For music packages and cruises, BLUE DANUBE require US$ 400 or Euro 400 per person, nonrefundable deposit at the time of reservation. After receipt of the booking request, Blue Danube will confirm the requested tour via email within 24-48 business hours. Your deposit will only be charged on booking confirmation. Should the tour be sold out, the deposit will not be charged. The confirmation email will contain an invoice and all tour details. Full payment is then due 40 days before departure. Note: Cruise final payment deadlines vary, inquire at the time of reservation.

Late Booking

If a reservation is made within 10 days of departure, payment must be by credit card, cashier's check, certified check, money order or bank transfer only. Documents will not be released until full payment has been received. On bookings made with only 10 days or less before departure a late booking fee of US$30 or Euro 30 applies. In that case documents can only be delivered by email. It is the customers' responsibility to check their emails daily to assure receipt of documents needed for the requested tour/cruise/package.

Booking Changes

Changes to bookings are subject to a US$25 or Euro 25 handling fee. Tickets to venues are not changeable at any time after they are ordered.

Prices

Prices are guaranteed in Euro currency on BLUE DANUBE web pages for the specified seasons. However, as US dollar (USD) rates may fluctuate, pricing in USD’s are calculated on the day of payment and are subject to change.

Responsibility statement of Blue Danube Holidays 

Blue Danube acts only as an agent for the various independent suppliers that provide hotel accommodation, transportation, sightseeing, activities or other services connected with the tours. Such services are subject to the terms and conditions of those suppliers. Blue Danube and their respective employees, agents, representatives, and assigns accept no liability whatsoever for any injury, damage, loss, accident, delay or any other incident which may be caused by negligence, defect, default of any company or person in performing these services. Responsibility is not accepted for losses, injury, damages or expenses of any kind due to sickness, weather, strikes, hostilities, wars, terrorist acts, acts of nature, local laws or other such cases. All services are subject to the laws and regulations of the country in which they are provided. Blue Danube is not responsible for any baggage or personal effects of any individual participating in the tours & travel arranged by Blue Danube.

Insurance

All Blue Danube travelers are responsible for purchasing a travel insurance policy. Blue Danube reserves the right to not accept or retain any person on a tour at any time before and during the tour.  Blue Danube has the right to book other hotels within the same or upgraded category than stated in the tour packages.

Cancellation

Cancellation of any package and/or land arrangements before the final payment deadline is subject to a penalty equal to the requested deposit. After final payment due date all arrangements are 100% nonrefundable. No refund on unused services within 40 days before departure. All tickets to cultural performances are fully nonrefundable after a reservation is made. Cancellation after the final payment deadline or no-show are subject to the full cost of the package. There is no refund for any unused portion of the tours or packages.

 We strongly recommend all our customers purchase travel insurance

Please inquire about rates since insurance premiums vary depending on the extent of coverage, ages of passengers and home address.

Delivery of Documents

Most tour documents and vouchers are sent to you as email attachments, however, reservations made within 21 days of departure may require special courier delivery of documents that cannot be emailed, at the client’s expense.

Entry to Destination

A valid passport is needed to enter your destination country or countries. It is the traveler's responsibility to check with their closest consulate of the destination country or countries to determine if they require a visa to enter. BLUE DANUBE is not responsible for any refusal of entry by local authorities to any of our destination countries due to lack of proper documentation, security issues or any other reasons.  Passport and visa information may be obtained by contacting the Travel Advisory Section of the U.S. State Department at 202.647.5225 or by visiting the State Department's Web site at www.travel.state.gov. Non-U.S. passport holders should be sure to contact the embassies of their destination and transit countries to obtain entrance requirements.

 Milky Way Travel Partners, LLC DBA Blue Danube Holidays is registered with the State of Washington as a provider of travel (UBI 604267065), the State of California as a seller of travel (CST#2132400-40), the State of Iowa travel agency (1453), the State of Florida as a seller of travel, registration No. ST41275.  

We are also proud members of the American Society of Travel Agents (ASTA agency No.900256733) and Cruise Lines International Association (CLIA agency No. 00563643).

 Questions?  info@bluedanubeholidays.com or by calling 1 404 736 7283 or Toll Free 1 800 770 7148.